If your deep audit fails to generate — for example the scan can't complete or the report never becomes available — contact us and we'll issue a full refund, no questions asked.
For any other refund request, email us within 7 days of purchase at trixmix821+fetchling@gmail.com with your site URL and we'll review it case by case.
Approved refunds are returned to your original payment method via Stripe, typically within 5–10 business days.